The International Journal of Mathematical Modelling and Computation is committed to handling complaints and appeals in a fair, transparent, and timely manner. Authors, reviewers, and readers may raise concerns regarding editorial decisions, peer review, publication procedures, or ethical matters. Complaints should include sufficient details and supporting information to help the editorial team assess the issue appropriately. Authors may also appeal an editorial decision by providing clear reasons for reconsideration. All complaints and appeals are reviewed objectively and treated confidentially. The journal aims to resolve concerns professionally while maintaining the integrity and fairness of the publication process.